Refund Policy

Digital product, delivered immediately

The full report is a digital product. When your payment is confirmed, the report is generated and unlocked in your browser right away — there is no physical item and nothing to ship.

All sales are final once generated

Because the report is created and delivered to you the moment you pay, all sales are final once generation has completed. Please read the free preview and the sample sections before you buy so you know what you are getting.

EU and UK consumers: 14-day withdrawal right

Digital content and downloads: once the report has been generated, all sales are final. If you are a consumer in the EU or UK, by purchasing you expressly agree to immediate delivery of the digital report and you acknowledge that you lose your 14-day right of withdrawal from the moment the report is generated and unlocked. This does not affect your rights if the product is faulty or not as described.

When we will make it right

We will resend the report or issue a refund if:

• the report is corrupted, unreadable, or cannot be accessed because of a fault on our side;
• you were charged twice for the same order, or charged after a failed checkout;
• the charge was unauthorised and you tell us before the report is used.

We do not refund simply because a report did not match your expectations, a relationship ended, or you disagreed with the interpretation — the product is a self-reflection report for entertainment, not a prediction or a promise of any outcome.

How to request help

Email support@loveoracle.fun with the order id from your receipt and a short description of the problem. We aim to respond within 3 business days. If a refund is approved, it is returned to the original payment method; your bank may take a few business days to post it. Approved refunds may revoke access to the unlocked report.

Chargebacks

Please contact us before opening a payment dispute — most issues are resolved faster by email. Payments are processed by Creem (creem.io) or Lemon Squeezy as merchant of record; their records are used to verify an order. See also our Terms of Service and Privacy Policy.